Responsible Gaming
Gaming Should Be Entertainment
At positiveid.co.nz, we believe that online gaming, including at Roobet Casino, should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or replace employment income. Please gamble responsibly and only with money you can afford to lose.
Age Verification & Legal Requirements
You must be 18 years of age or older to participate in online gambling in New Zealand. If you are under the legal gambling age in your jurisdiction, you are not permitted to use Roobet Casino or any online gaming platform. We take age verification seriously and reserve the right to request proof of age at any time.
By using Roobet Casino through our site, you confirm that you are of legal age to gamble in New Zealand.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to win back money
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about the amount of time or money spent
- Feeling anxious or irritable when unable to gamble
- Neglecting family, friends, work, or hobbies due to gambling
- Borrowing money to gamble or to pay gambling debts
- Gambling to escape problems, stress, or negative emotions
- Unsuccessful attempts to reduce or stop gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Experiencing financial difficulties or relationship problems related to gambling
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Safer Gaming Features
Roobet Casino and responsible gaming platforms offer several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Enable reminders during gaming sessions to check how long you've been playing and how much you've spent
- Session Timers: Set time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts if you feel your gambling is becoming problematic
- Account Closure: Permanently close your gaming account if you wish to stop gambling
We encourage you to use these tools proactively to maintain responsible gaming habits.
Support Organizations & Helplines
If you are struggling with problem gambling, support is available. New Zealand residents can access:
New Zealand
- Gambling Helpline (NZ): 0800 352 352 — Free, confidential, 24/7 support
- Problem Gambling Foundation: www.pgf.nz — Resources and counselling services
International Support (for reference)
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk (Self-exclusion scheme)
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
Get Help Today
If you believe you have a gambling problem, please reach out for help immediately. Seeking support is a sign of strength, not weakness. The services listed above are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Remember: You are not alone, and help is always available.