Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling always carries the risk of financial loss. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and verify all players' ages at registration. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activities or lying about the time and money spent gambling
- Neglecting family, work, or other responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to cut back or stop gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Jeopardising relationships, education, or career opportunities
Self-Help Tools & Limit Settings
Kiwi Treasure Casino provides responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period
- Loss Limits: Establish a maximum amount you're willing to lose in a set timeframe
- Reality Checks: Receive regular reminders about the time and money you've spent while playing
- Session Time Limits: Set automatic session duration limits to help you take breaks
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time if you need a break
You can access and modify these tools anytime in your account settings. We encourage you to use them proactively.
Support & Help Organizations
If you're concerned about your gambling or need support, help is available:
New Zealand & Local Resources
- Problem Gambling Foundation (PGF) – Free, confidential support for all New Zealanders
www.pgf.nz
Helpline: 0800 664 262 (free call) - Gamblers Anonymous (GA) – Support meetings and peer assistance
www.gamblersanonymous.org.nz
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom – Self-Exclusion Scheme)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany)
www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please reach out for support today. Problem gambling is treatable, and seeking help is a sign of strength, not weakness. The organisations listed above provide free, confidential support and are available to assist you.
You can also contact Kiwi Treasure Casino's support team at any time if you need assistance activating self-exclusion or accessing responsible gaming tools.
Remember: You are not alone, and help is available.